Shipping policy

etting up legal policies

Sure! Here's a shipping policy draft tailored for Faithfull Store:

Shipping Policy

Last updated: September 2026

Where We Ship We currently ship within South Africa and to select international destinations. If your country is not available at checkout, please contact us.

Processing Time Orders are processed within 1–3 business days (excluding weekends and public holidays). You'll receive a confirmation email with tracking details once your order has shipped.

Domestic Shipping (South Africa)

Standard shipping: 3–7 business days

Express shipping: 1–3 business days

Free standard shipping on orders over a qualifying amount (if applicable)

International Shipping

Delivery times vary by destination: typically 7–21 business days

Customs duties, import taxes, and fees are the responsibility of the customer

Delays due to customs clearance are beyond our control

Order Tracking Once your order is dispatched, you'll receive a tracking number via email. Use this to monitor your delivery in real time.

Lost or Damaged Orders If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date at [your support email] and we'll make it right.

Contact Us For any shipping enquiries, reach us at [your support email] or through our store contact page.